Terms & Conditions

Nuvance Creators Technologies Ltd (“Nuvance”, “we”, “us”) provides product engineering, consulting, digital training, embedded systems, and managed technology services through nuvance.tech. By requesting a proposal, signing a contract, or remitting any payment, the client (“you”) agrees that these terms, together with any written statement of work or invoice, form the binding agreement governing the project.

We operate from House 10 E, Apo Resettlement, Apo, Abuja, Nigeria, and deliver services worldwide where legally permissible. If a clause in a separate contract conflicts with these terms, the contract takes precedence for that engagement.

Our deliverables typically cover the following:

• Design and development of web, mobile, fintech, valuation, and enterprise software systems.
• Managed infrastructure, R&D, embedded systems, energy and IoT devices, plus product support or optimization.
• Training, bootcamps, and digital skills programs with remote or in-person delivery.
• Consulting, technical audits, and ongoing advisory or managed services.

Scope, milestones, and acceptance criteria are detailed in project documentation or invoices shared before kickoff.

• A 60% non-refundable upfront payment is required before any engineering, training, or hardware procurement begins.
• The remaining balance follows the agreed milestone schedule or is due upon final delivery, whichever is stated in the proposal.
• All taxes, bank fees, and statutory deductions are borne by the client. Nuvance may add an additional 5% charge where applicable to cover processing or compliance costs.
• Paystack handles card and bank transactions. We do not store or process card information on our infrastructure.

Late payments may pause delivery timelines. Access to completed assets or credentials may be withheld until invoices are settled in full.

• Provide accurate company information, infrastructure access, and timely feedback so we can meet agreed timelines.
• Ensure any materials, licenses, or third-party accounts shared with Nuvance are provided lawfully and with the necessary permissions.
• Use delivered systems in accordance with applicable laws, industry regulations, and stated license terms.
• Maintain security of shared credentials and notify us immediately if compromise is suspected.

We document delivery milestones—such as prototype handoffs, staging deployments, or training schedules—in the signed scope. Each milestone is considered accepted when the client confirms in writing or uses the deliverable in production without raising material issues within five (5) working days.

Any post-acceptance change requests are handled as new work with separate estimates. Delays caused by dependencies outside of Nuvance’s control (hosting providers, app stores, customs, or third-party approvals) may shift delivery dates without penalty.

Unless otherwise agreed, Nuvance assigns the final project IP to the client after full payment is received. We may retain the right to reuse generalized libraries, frameworks, or internal tools that are not specific to your brand or confidential data.

Training materials, documentation, and demo assets are licensed for internal use only and may not be redistributed or resold without written consent.

• Reselling or sublicensing our proprietary platforms.
• Attempting to reverse engineer, decompile, or tamper with delivered code without authorization.
• Using Nuvance-built systems for fraudulent, harmful, or illegal conduct.
• We do not participate in fraudulent activities or vices that can cause a person, people or organisation losses.

Nuvance maintains a strict ethical code. We reserve the right to immediately terminate any engagement if we discover the client intends to use our technology for scamming, phishing, financial fraud, or any activity that causes harm or loss to individuals or organizations.

To the fullest extent permitted by law, Nuvance is not liable for any indirect, incidental, punitive, or consequential damages, including lost revenue, lost data, loss of business opportunities, or downtime caused by factors outside our reasonable control.

Our total liability for any claim is limited to the fees paid by the client for the specific service giving rise to the claim. This limitation applies even if we were advised of the possibility of loss.

We aim to resolve disputes amicably through direct communication. If an issue cannot be resolved within thirty (30) days, both parties agree to pursue mediation or arbitration in Abuja, Nigeria, following applicable commercial arbitration rules.

These terms are governed by the laws of the Federal Republic of Nigeria, and Nigerian courts have exclusive jurisdiction over all disputes that cannot be settled by arbitration.

Questions about these terms or any engagement should be sent to hello@nuvance.tech or addressed to Nuvance Creators Technologies Ltd, House 10 E, Apo Resettlement, Apo, Abuja, Nigeria. You can also reach us via +234 903 416 5800.