Privacy Policy

This privacy policy describes how Nuvance Creators Technologies Ltd (“Nuvance”, “we”, “our”), operating from House 10 E, Apo Resettlement, Apo, Abuja, Nigeria, manages personal information collected via nuvance.tech, project documentation, training enrollment, and direct communications.

Our services are primarily delivered in Nigeria, but digital products may be accessible globally wherever allowed by law. By using our website, requesting proposals, or working with our teams, you consent to this policy.

We only request details that are necessary for delivery:

• Contact information such as name, email address, and phone number.
• Project metadata, briefs, brand assets, documentation, or access credentials voluntarily shared to enable work.
• Support messages, survey responses, and onboarding notes for training or advisory services.
• Technical data such as browser type, device information, or IP address collected through essential analytics or security tooling.

We do not store card numbers or banking passwords. All sensitive payment data is processed directly by Paystack.

• Respond to requests for quotes, demos, or support.
• Deliver contracted work, organize training, and issue project status updates or invoices.
• Configure access to environments, sandboxes, or managed services that you have requested.
• Send operational notices, policy updates, incident alerts, or marketing messages (only when you have opted in).
• Improve our offerings with aggregated analytics that do not identify you personally.

We process personal data based on one or more of the following:

• Performance of a contract or pre-contractual steps.
• Compliance with legal obligations, including invoicing and tax requirements.
• Legitimate interest in protecting our platforms and clients.
• Your consent—such as when you opt in to newsletters or provide optional project materials.

You can withdraw consent for marketing by using the unsubscribe link or contacting hello@nuvance.tech.

We only share personal data with vetted vendors that enable our operations:

• Paystack for payment processing and invoicing.
• Email and marketing automation providers.
• Infrastructure, analytics, and security partners.

Each third party receives only the information necessary to perform their service and must handle it under strict confidentiality. We never sell or rent customer information.

Records are stored on secure, access-controlled systems with encryption at rest where available. We retain data only for as long as required to fulfill the original purpose, meet legal obligations, resolve disputes, or enforce agreements.

Accounts or project workspaces can be deleted upon written request, provided that doing so does not conflict with other compliance requirements.

Internal access to client data is limited to authorized team members with business need-to-know. We use role-based permissions, secure password policies, device encryption, and monitoring to detect suspicious activity.

While no system is completely immune to risk, we maintain incident response procedures and will alert affected clients if a data breach ever occurs.

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. Requests can be directed to hello@nuvance.tech, and we will respond within reasonable timelines subject to identity verification.

Our website may use essential cookies and analytics scripts to keep sessions secure, remember preferences, and understand how visitors navigate nuvance.tech. You can clear or block cookies within your browser, but some features may stop working.

When we collaborate with partners or infrastructure located outside Nigeria, we ensure comparable data protection safeguards. By using our services, you consent to the transfer and processing of your information in jurisdictions where our teams or vendors operate.

We may update this privacy policy to reflect legislative changes or new services. The latest version will always be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the changes.

Email hello@nuvance.tech or call +234 903 416 5800 for privacy questions. Postal correspondence can be sent to Nuvance Creators Technologies Ltd, House 10 E, Apo Resettlement, Apo, Abuja, Nigeria.