Support Center
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Frequently Asked Questions
What services does Nuvance offer?
Nuvance provides end-to-end digital product development including web and mobile apps, UI/UX design, custom enterprise software, cloud infrastructure, cybersecurity, AI/ML solutions, and strategic consulting. We work with startups and enterprises alike.
How do I start a project with Nuvance?
Simply reach out via our contact form or email hello@nuvance.tech with your project brief. We'll schedule a discovery call to understand your requirements, then provide a proposal outlining scope, timeline, and investment.
What is your typical project timeline?
Timelines vary based on complexity. A marketing website typically takes 2-4 weeks, while full-scale applications range from 2-6 months. We'll provide a detailed timeline during our initial consultation.
Do you offer ongoing support after project delivery?
Yes, we provide post-launch support and maintenance packages. This includes bug fixes, security updates, performance monitoring, and feature enhancements as your product evolves.
What is your refund policy?
We handle refunds on a case-by-case basis depending on project stage. Full details are available on our Refund Policy page. We always aim for fair resolution if expectations aren't met.
Where is Nuvance located?
Our headquarters is in Apo, Abuja, Nigeria. We work with clients globally and operate primarily remotely, enabling us to serve businesses across different time zones effectively.